This year, the National People’s Congress representative Lei Jun’s proposal focused on the issue of the old age standards for smart devices. “The eyesight of the elderly may be poor. How can we display large enough fonts? How can this standard be applied to all smart devices? It is recommended that complete information equipment fitness standards and standards be issued as soon as possible. Do you have any suggestions for the difficulty of using mobile phones for the elderly?

First, the technique is a problem. Parents are used to using feature phones. Like the Nokia above, you have to press this keyboard to get feedback on the phone screen. When I first taught them how to use it, I also said to use “press”. “This is the phone’s power button, press it to try. This is the phone’s volume button, adjust the sound, press it to try.” After they mastered it, they lit the screen and taught them how to call WeChat or something. It turned out that I was wrong. My parents clicked on those small icons, they also used the “press” method, hold down, and hold the finger for a long time. Young people know that if you don’t move for a long time, this mobile phone icon will tremble, or a small window will pop up directly. So, they didn’t use it well at first. Later, I changed my language: “You touch, don’t press hard for a long time, the phone will respond with a little touch. Touching means one thing for the mobile phone; long pressing does not move, for the mobile phone it is One meaning. In addition, don’t use so much effort.” The interaction between the fingers and the screen, just these two sentences, solved the biggest obstacle to my parents’ first use of mobile phones. Therefore, the wording must be precise. Second, online shopping. Can only say that Pin Xixi is poisonous! Can’t stop it! My dad couldn’t stand the people in the group sending out links every day, so I gave him a fight. Opening Pin Xixi and checking the merchandise inside, he was suddenly stunned. Say, the price inside is too retro, right? It was the price in the 90s, but I didn’t expect it to be available online! Then start buying, buying, buying! When he made the first online purchase, he had to go to the post office… I said, why did you go to the post office? Uh…Does the post office mean the postal bank? He said he wanted to send money to others. I said that you can use Alipay. You send the money to Alipay first, and then Alipay transfers it to the merchant. Later, my mother asked me, let’s put the money in Alipay without depositing it in the bank. What if Jack Ma runs away with the money? I said that WeChat and Alipay are already national, and the two horses can’t run. Third, take pictures with mobile phones. Organize the photos taken in my father’s phone, mostly out of focus, blurry, and more repetitive. It was estimated that it was the first time, he was not sure whether it was taken, so he took another shot. Fortunately, the phone memory is large enough, and I did not correct him. And he is using Xiaomi mobile phone, Xiaomi mobile phone has a repeated photo intelligent filtering function, it is easy to filter out good photos. So I didn’t care. Fourth, WeChat video calls. In an era when long-distance calls were not cancelled, my parents felt very distressed when they made long-distance calls. However, since telling them to use WeChat to call for free and still be able to make videos, they are now chatting all over the world. What impressed me the most was that my mother asked me that day: “Should we pay for Ma Huateng?” I said no! We chose WeChat, which already paid Ma Huateng. Look at the advertisements in WeChat. Without our users, these advertisements would not be able to play. I also taught them to start using WeChat, only to realize that there is another person named Ma Huateng in this society. My parents said that Ma Huateng is a good person and he has really made outstanding contributions to this society. Fifth: APPs that appear for no reason. My dad can’t use his mobile phone for a while, and he uses Redmi Note8. I took out his mobile phone and saw that there were densely packed apps on the screen. These softwares are self-starting frantically. I asked him, don’t mess with these software. My dad looked innocent, and he said that I don’t know where it came from. I told him about the Android system and told him that there are some inexplicable links. Don’t click on them. However, after a while, it is still the case. Later I learned that he likes to use Toutiao, those third-party apps such as the charging king, trash cleaning king, and security protection butler, to advertise on Toutiao, and the phone screen is filled with them as soon as he clicks on it. I told him not to click randomly, but it still doesn’t work. This is the downside of Android. The only thing that can be solved is that the Apple mobile phone looked at the price, and he insisted not to think that Xiaomi was pretty good. Sixth: They can’t distinguish between the chargers and these charging plugs. My dad uses type-c, sometimes my Apple charger, and sometimes my mom’s micro-usb. Once when I went out, I took the wrong charger and had to buy another inferior charger as a spare. Regarding Lei Jun’s proposal, the starting point is good, and the suggestion is good, but it is difficult to implement. First of all, the smart phone itself is a complex device, and what manufacturers can do, for now, is nothing more than a minimalist model. Take advantage of some of the functions of your smartphone. Second, the frequency of replacement of the elderly is too low, and the main force of replacement is mainly young people under the age of 30, and manufacturers have no motivation. Don’t say that elderly people, even middle-aged people, are limited to the initial stage of making phone calls and chatting on WeChat. Many people don’t have Alipay at all. There is a misunderstanding here. Everyone thinks that Alipay’s market share exceeds that of WeChat Pay. In fact, the majority of middle-aged and elderly people are not cold about Alipay. The reason is-they don’t shop online. Secondly, Alipay is very complicated for them, and there is no WeChat payment to make a profit. Third: Naturally reject products such as smart wearable devices and mobile phones. If they do another set, they will have to increase their learning costs. Fourth: For aging, the end of aging is death. Some elderly people regard it as discrimination, and they have to consider their psychological endurance. Tell an elderly person that this is a wear-only device customized for you, and they will evade whenever they hear the word “smart”. Fifth: Different levels of acceptance. Some elderly people play tricks on smart products. For example, the late master of storytelling, Shan Tianfang, loved the iPad during his lifetime. The key is still people! The second is the equipment! For example, as a child, be more patient.

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7 months ago

The first suggestion should be software installation rights management. If you add a remote permission control, every time you install the software, you must have the permission of the management terminal (for example, let the child manage it), and the child can install it only if it is allowed. Can stop a lot of problems. The second suggestion is remote assistance, that is, those who can’t operate can initiate remote assistance at any time so that their children can help remotely. Parents can see the operation process and slowly learn. Whether you want to forward WeChat at home or want to call Didi outside, you can initiate remote assistance at any time to ask your children for help. This should solve a lot of problems. Third, in fact, I think the first thing to consider is to allow system-level modification of dpi settings. The current 1080p Xiaomi model defaults to 440dpi, and if it is changed to 480dpi, the interface elements will be about 10% larger. In fact, the font itself can also be enlarged (if sp is used as the standard). One of my relatives and grandfather uses super-large fonts. He has been playing mobile phones for a long time every day. He adjusted the fonts of all the software he used. Each font is almost Both are the size of a fingernail. This person told me from personal experience that large fonts are indeed an important functional requirement for mobile phones for the elderly. However, in general, preventing ad spam software from being induced to click and install, and allowing children to help remotely assist in the control, I personally feel that it is the most urgent need for elderly phones.

7 months ago

For equipment that is suitable for the old standard, I would like to make a few suggestions: 1. Add a remote control, which allows us to remotely help parents set up their mobile phones, remotely help parents to debug the Mi TV, and remotely help parents choose the movies they want to watch. 2. There are fewer device advertisements for the old standard. Now there are too many advertisements and too messy, and there are many deliberately guiding the elderly to click on unknown links. 3. There is a function of customizing the font thickness and font color depth. My grandma’s eyes are not good. Now the adjustable font of the mobile phone system is sometimes unclear due to size or color issues. 4. There is also the problem of how to adapt to various software after the font is enlarged. Now most of the fonts are enlarged, and they form a chaotic distribution. It is so multi-functional and squeezed to the problem that it does not fit. 5. Voice recognition Dialing and distance recognition, in times of crisis, you can call and dial to help yourself. A colleague’s husband in more than 30 was uncomfortable getting up, and her mobile phone accidentally touched the ground, and she couldn’t move. She lay down all morning and delayed the treatment time and was paralyzed… Once the old standardized equipment is done well, don’t forget to popularize the safety knowledge of electronic products to the elderly.

7 months ago

I feel that Lei Jun’s suggestions are not just for mobile phones. There are also a series of public facilities, such as subway card recharge. The bank is queuing up for the number. And the old age problem of some electronic equipment of government agencies. For mobile phones, I bought a castrated millet for my grandma at the time, which is of course better than the one I use now. She doesn’t have any obstacles to use. What is terrifying to think about is that she, who can’t type, can actually see a bunch of videos she likes to watch from the watermelon video. The current Internet recommendation is really scary. It was the daughter-in-law who bullied the old lady, and the son came back to bring his mother to enjoy the blessing. Later, I learned about many things after the old man left. Now that mobile phone was given to my mother, the quality was good and the words were big enough. The reason why I recommend Lei Jun’s mobile phone is that I have a good impression of him and don’t like fruits.

7 months ago

In the era of the rapid development of intelligent digitalization, mobile phones have become more and more important to us, and the convenience brought by mobile phones almost makes us unable to leave mobile phones, but such rapid development seems to have forgotten our elderly, layer by layer The technological barriers of China have isolated them from this time. With the advent of 5G, I hope to bring our elderly with us, so that the elderly can also enjoy this convenience. Regarding the difficulties of using mobile phones for the elderly, I think we can help the elderly by enhancing AI intelligence. AI intelligence, every mobile phone now has a mobile phone assistant, for example, Apple has Siri, Huawei has Xiaoyi, OPPO has Xiaobu, etc. I personally think that the functions of these mobile assistants can be appropriately enhanced to make their functions more enriched, and for the elderly. It can provide more convenience, such as: Hey Siri, show the health code; Xiaobo Xiaobo, query additional bus stops, etc. Now the iPhone is doing a good job in AI. I hope that domestic mobile phones can also quickly improve. In addition to reducing fraudulent calls, Fraudulent text messages make the operation logic of mobile phones simpler, and it is feasible to reduce learning costs. It is expected that more and more elderly people will enjoy the convenience brought by technology in the era of 5G Internet of Everything.

7 months ago

The equipment standard is not a problem, it is important that all APP developers should cooperate. At present, Xiaomi has made smart phones for the elderly (multi-parents), but apps that are frequently used by the elderly such as WeChat are not optimized for the elderly phones. Forcing the installation of WeChat by multiple parents is really terrible. Compared to optimization, I still hope that WeChat can launch a special version for the elderly: cut off unnecessary functions, leaving only chat, phone calls, positioning and payment; simplify the interface and adjust the UI according to the usage habits of the elderly; provide high-intensity protection for the elderly Stay away from online fraud. WeChat is just an example. I think Taobao and Alipay should also be considered, as are the byte and Baidu systems. In short, please give me a thumbs-up to encourage you.

7 months ago

The biggest problem with mobile phones used by the elderly is not that they can’t use them or don’t use them well. But there is no way to distinguish between false pushes and advertisements. The push information of the mobile phone is that you get xxx all day long. The elderly do not know the truth or not, and it is easy to install a bunch of useless apps, and even be tempted to pay, as well as unpredictable continuous subscriptions, and monthly deductions. Lei Jun really cares about the elderly, so he should propose to restrict such immeasurable advertising information, unscrupulous push information, and take good care of these will only increase the recharge rate through fraud, arpu’s Internet product manager. Otherwise, either acting or not doing research at all.

7 months ago

commendable. Won’t work. Not to mention old people, even young people can’t stand the blingbling interface of App now, right? All kinds of inducing information, is it the user’s choice? All kinds of advertisements can’t be avoided with great care. To cancel skipping small needle noses, young people must operate carefully. In other words, more than 90% of the operation logic interface layout of each App is driven by its own business logic, not user preferences. Users don’t like that, but the App must want to force it. So does the logic change when you switch to an elderly user? App suddenly found out of conscience that it does not follow its own business logic and takes care of user operations? On the contrary, it will deceive and induce users intensified. Similar to what people find, for the same MIUI, Redmi has more advertisements than Xiaomi — it is clear that users of low-end devices may have low technical capabilities and need more care, but on the contrary, from a business perspective, they are more likely to be regarded as “leeks.” “, was harvested even more unscrupulously. In fact, I bet 50 cents that the elderly model of each App (if any) will definitely be more difficult to use and not more concise, because if it is more refreshing, users will simply choose the elderly version and abandon the regular version. App will never do such thankless things. Mobile phone manufacturers may be a little motivated, but Android, a completely out-of-control system environment, can’t limit apps at all.

7 months ago

It should be the simplest and most instinctive premise to realize the functions that all smart phones can complete. The earliest smart phones either relied on the keyboard to operate, or copied the desktop system and required a pen to click. At that time, keyboard-operated smartphones (such as Symbian OS) at least operated like a keyboard-functioning machine, so they were much more successful than Microsoft’s main windows mobile. It wasn’t until Apple launched the WYSIWYG iPhone that smartphones weren’t really real. In the sense, it has completely replaced the feature phone, that is, until now, when it comes to recommending which mobile phone to the elders, the iPhone is still recommended when the budget is sufficient, because its fine tradition of simple operation and highly closed system has not been lost. However, because the iPhone ecosystem is highly closed, whether it is easy to use or not depends on what Apple is better at. For example, Apple is good at image processing, good at multimedia, and good at designing and manufacturing software and hardware. These iPhones are top-notch. But when it comes to the parts that Apple is not good at, such as communication, such as battery, such as interaction with non-Mac systems (everyone who has used it knows how difficult the Windows version of Apple software is, and whether Microsoft develops for Mac, IOS or Android The software experience is very good) and the experience is very hip. The open and powerful Android system is more conducive to different manufacturers to integrate various advantageous resources. Therefore, I think the future of the elderly phones and even the mobile phone industry still depends on openness. operating system. At least here, Huawei has given a good idea, which is to vigorously develop AI applications to make mobile phone functions more humane, such as the so-called smart scan code. This function is very in line with human instincts. I used to buy things and directly took out my wallet. Take the money, now I just take out the phone to unlock it and put it in front of the barcode scanner to automatically complete the payment. There is no need to run the software and the system to set it up. It can be used after booting. If the AI ​​can recognize more uses With more software adapted to the scene, at least there will be fewer and fewer things like the old people can’t write the health code now. People-oriented science and technology is not just casual talk, it is a matter of university.

7 months ago

The biggest problem with mobile phones used by the elderly is not that they can’t use them or don’t use them well. But there is no way to distinguish between false pushes and advertisements. The push information of the mobile phone is that you get xxx all day long. The elderly do not know the truth or not, and it is easy to install a bunch of useless apps, and even be tempted to pay, as well as unpredictable continuous subscriptions, and monthly deductions. Lei Jun really cares about the elderly, so he should propose to restrict such immeasurable advertising information, unscrupulous push information, and take good care of these will only increase the recharge rate through fraud, arpu’s Internet product manager. Otherwise, either acting or not doing research at all.

7 months ago

For the elderly? This can only be said to be humanistic care. For them, I personally think that the elderly nowadays are mainly digital faults. Their thinking did not understand the concept of mobile smart terminals. If this can be solved with a reasonable ue and ux, it will really solve the problem of the elderly. The font size and everything are details. So seeing this topic, I want to recommend Apple. Because I have now passed through the past few years and told me that Apple is the most suitable machine for the elderly. So, if your budget is right, just buy Apple directly. This kind of completely market thing should be done at the administrative level, then. . . . It is meaningless and useless.

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