This year, the National People’s Congress representative Lei Jun’s proposal focused on the issue of the old age standards for smart devices. “The eyesight of the elderly may be poor. How can we display large enough fonts? How can this standard be applied to all smart devices? It is recommended that complete information equipment fitness standards and standards be issued as soon as possible. Do you have any suggestions for the difficulty of using mobile phones for the elderly?
First, the technique is a problem. Parents are used to using feature phones. Like the Nokia above, you have to press this keyboard to get feedback on the phone screen. When I first taught them how to use it, I also said to use “press”. “This is the phone’s power button, press it to try. This is the phone’s volume button, adjust the sound, press it to try.” After they mastered it, they lit the screen and taught them how to call WeChat or something. It turned out that I was wrong. My parents clicked on those small icons, they also used the “press” method, hold down, and hold the finger for a long time. Young people know that if you don’t move for a long time, this mobile phone icon will tremble, or a small window will pop up directly. So, they didn’t use it well at first. Later, I changed my language: “You touch, don’t press hard for a long time, the phone will respond with a little touch. Touching means one thing for the mobile phone; long pressing does not move, for the mobile phone it is One meaning. In addition, don’t use so much effort.” The interaction between the fingers and the screen, just these two sentences, solved the biggest obstacle to my parents’ first use of mobile phones. Therefore, the wording must be precise. Second, online shopping. Can only say that Pin Xixi is poisonous! Can’t stop it! My dad couldn’t stand the people in the group sending out links every day, so I gave him a fight. Opening Pin Xixi and checking the merchandise inside, he was suddenly stunned. Say, the price inside is too retro, right? It was the price in the 90s, but I didn’t expect it to be available online! Then start buying, buying, buying! When he made the first online purchase, he had to go to the post office… I said, why did you go to the post office? Uh…Does the post office mean the postal bank? He said he wanted to send money to others. I said that you can use Alipay. You send the money to Alipay first, and then Alipay transfers it to the merchant. Later, my mother asked me, let’s put the money in Alipay without depositing it in the bank. What if Jack Ma runs away with the money? I said that WeChat and Alipay are already national, and the two horses can’t run. Third, take pictures with mobile phones. Organize the photos taken in my father’s phone, mostly out of focus, blurry, and more repetitive. It was estimated that it was the first time, he was not sure whether it was taken, so he took another shot. Fortunately, the phone memory is large enough, and I did not correct him. And he is using Xiaomi mobile phone, Xiaomi mobile phone has a repeated photo intelligent filtering function, it is easy to filter out good photos. So I didn’t care. Fourth, WeChat video calls. In an era when long-distance calls were not cancelled, my parents felt very distressed when they made long-distance calls. However, since telling them to use WeChat to call for free and still be able to make videos, they are now chatting all over the world. What impressed me the most was that my mother asked me that day: “Should we pay for Ma Huateng?” I said no! We chose WeChat, which already paid Ma Huateng. Look at the advertisements in WeChat. Without our users, these advertisements would not be able to play. I also taught them to start using WeChat, only to realize that there is another person named Ma Huateng in this society. My parents said that Ma Huateng is a good person and he has really made outstanding contributions to this society. Fifth: APPs that appear for no reason. My dad can’t use his mobile phone for a while, and he uses Redmi Note8. I took out his mobile phone and saw that there were densely packed apps on the screen. These softwares are self-starting frantically. I asked him, don’t mess with these software. My dad looked innocent, and he said that I don’t know where it came from. I told him about the Android system and told him that there are some inexplicable links. Don’t click on them. However, after a while, it is still the case. Later I learned that he likes to use Toutiao, those third-party apps such as the charging king, trash cleaning king, and security protection butler, to advertise on Toutiao, and the phone screen is filled with them as soon as he clicks on it. I told him not to click randomly, but it still doesn’t work. This is the downside of Android. The only thing that can be solved is that the Apple mobile phone looked at the price, and he insisted not to think that Xiaomi was pretty good. Sixth: They can’t distinguish between the chargers and these charging plugs. My dad uses type-c, sometimes my Apple charger, and sometimes my mom’s micro-usb. Once when I went out, I took the wrong charger and had to buy another inferior charger as a spare. Regarding Lei Jun’s proposal, the starting point is good, and the suggestion is good, but it is difficult to implement. First of all, the smart phone itself is a complex device, and what manufacturers can do, for now, is nothing more than a minimalist model. Take advantage of some of the functions of your smartphone. Second, the frequency of replacement of the elderly is too low, and the main force of replacement is mainly young people under the age of 30, and manufacturers have no motivation. Don’t say that elderly people, even middle-aged people, are limited to the initial stage of making phone calls and chatting on WeChat. Many people don’t have Alipay at all. There is a misunderstanding here. Everyone thinks that Alipay’s market share exceeds that of WeChat Pay. In fact, the majority of middle-aged and elderly people are not cold about Alipay. The reason is-they don’t shop online. Secondly, Alipay is very complicated for them, and there is no WeChat payment to make a profit. Third: Naturally reject products such as smart wearable devices and mobile phones. If they do another set, they will have to increase their learning costs. Fourth: For aging, the end of aging is death. Some elderly people regard it as discrimination, and they have to consider their psychological endurance. Tell an elderly person that this is a wear-only device customized for you, and they will evade whenever they hear the word “smart”. Fifth: Different levels of acceptance. Some elderly people play tricks on smart products. For example, the late master of storytelling, Shan Tianfang, loved the iPad during his lifetime. The key is still people! The second is the equipment! For example, as a child, be more patient.