In the past few days, we have put all Tesla riders under pressure that they should not bear, and we are extremely sorry for that.

These days, all our colleagues are under tremendous pressure. In the face of overwhelming questions, and the sudden increase in customer service calls, we can only use a more sincere attitude and better service to resolve the doubts in the minds of customers.

When the pressure was greatest, we felt the care and support from the riders.

Service centers and stores across the country have successively received various condolences from car friends, a cup of milk tea, a dessert, and a heart-warming word, which moved my colleagues to tears, and all their hardships disappeared.

There are also many riders who have been spontaneously and persistently answering people’s questions about Tesla in various ways.

Our gratitude is beyond words.

Here, we are sincerely grateful, grateful and grateful for the support given by the riders!

Yes, the current Tesla is not perfect, and there are still many areas that need to be improved. However, as long as we adhere to the principle of using all resources to provide consumers with high-quality products and services at a reasonable price and do not change our original intentions, and treat our customers sincerely without changing their original intentions, Tesla will become better and better.

We have always believed that the road to promoting the world’s transition to sustainable energy is a marathon. To persist to the end of this marathon, Tesla ultimately relies on the support of riders and the values ​​we share.

We will work tirelessly to make our products and services better and worthy of the support of riders.

We believe that the starting point of all dreams is in our hands.

Finally, we sincerely ask all riders to rest assured that we will do our best to deal with and solve existing problems, and we will also deal with every new problem that may arise in the future development process.

We will give a sincere explanation to everyone who cares about Tesla.

zhiwo

By zhiwo

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helpmekim
5 months ago

It’s too aggressive to cut off the taste, and I’m just about to say “Tesla! He is a horse, and he is worthy of his youth!”. Give a review of the Tesla version: “Tesla owners are really gentle.” “They are all cumin, drowning for three thousand but only ask for a scoop.” “Those who want to bring down Tesla, Let’s dream of your yellow lady.” “Tesla will come back.” Putting aside the grammar, the words and feelings are almost right. Trump has stepped down, and Tesla can form a “new special team.” Some people commented that just called “Godzilla” directly, laughing to death.

heloword
5 months ago

Friends who want to eat scrambled eggs with chives, I really haven’t made them recently. I will take pictures of them next time. The Tesla PR team has been working too hard lately. At first, fans gave milk tea in the middle of the night, and Tesla employees were grateful. I also deliberately made different tastes, letting you choose, and thinking carefully. Later, fans rushed for thousands of miles, intending to give some steamed buns, but unfortunately, they “drove too fast” halfway through and rushed into the store. The buns shop was “one pot end” and failed to be delivered. There will be fans in the future who think milk tea is unhealthy, and they have already drove to pick tea in the fields, but they have to wait, they haven’t fried them yet; there are also fans who make their own dumplings on the road; and there are fans in order to celebrate Tesla. , I went to Wenjun’s hometown and offered a jar of “Wenjun Liquor” just to celebrate today’s victory; it’s different for me, I personally fry a few dishes and watch them play; what a fan of painstaking effort.

helpyme
5 months ago

It’s translated for everyone, so let’s see it directly. In the past few days, we have put all Tesla riders under pressure that they should not bear, and we are extremely sorry for that. Translation: We apologize to the car friends, but car owners who have been injured because of Tesla’s quality problems are not counted, because you have not been under pressure these days. These days, all our colleagues are under tremendous pressure. In the face of overwhelming questions, and the sudden increase in customer service calls, we can only use a more sincere attitude and better service to resolve the doubts in the minds of customers. Translation: We were scolded, and we fought back sincerely, saying that we were okay, and your doubts are just nonsense. When the pressure was greatest, we felt the care and support from the riders. Service centers and stores across the country have successively received various condolences from car friends, a cup of milk tea, a dessert, and a heart-warming word, which moved my colleagues to tears, and all their hardships disappeared. Translation: When the pressure was the greatest, we ordered milk tea and desserts from the navy. We could eat and drink with the public money. We were very happy. There are also many riders who have been spontaneously and persistently answering people’s questions about Tesla in various ways. Our gratitude is beyond words. Here, we are sincerely grateful, grateful and grateful for the support given by the riders! Translation: There are still many naval forces who are persistently washing the ground on the Internet. We are very touched. Yes, the current Tesla is not perfect, and there are still many areas that need to be improved. However, as long as we adhere to the principle of using all resources to provide consumers with high-quality products and services at a reasonable price and do not change our original intentions, and treat our customers sincerely without changing their original intentions, Tesla will become better and better. Translation: Yes, we admit that there is a problem, but we don’t apologize, and we will put all the money into Dogecoin. We always believe that the road to promoting the world’s transition to sustainable energy is a marathon. To persist to the end of this marathon, Tesla ultimately relies on the support of riders and the values ​​we share. We will work tirelessly to make our products and services better and worthy of the support of riders. We believe that the starting point of all dreams is in our hands. Translation: Our Tesla is hanging in the new energy, and the starting point of the new energy is in Tesla’s hands. Finally, we sincerely ask all riders to rest assured that we will do our best to deal with and solve existing problems, and we will also deal with every new problem that may arise in the future development process. We will give a sincere explanation to everyone who cares about Tesla. Translation: Our car will have problems in the future, but we must give you an explanation and buy it for you! If it has not been named, if it has not been pressured for these two days, will Tesla apologize so quickly? I see hanging. Domestic new energy has been developing. If Tesla still treats consumers with this attitude, it will definitely be replaced by domestic new energy vehicles. I don’t know many domestic new energy vehicles, but they still have a very good existence. : For example, although the earlier Lynk & Co 01 still has a technical gap, there must be no problems in terms of service and after-sales. Therefore, everyone supports more domestic products, this is the best response attitude.

sina156
5 months ago

Tesla’s public relations are a bit of a rush to go to the doctor. There was so much news coming out, as I said before, he was just to muddy the water and disturb the audiovisual. Some people who eat melon will be taken over. However, Tesla’s sorrows did become more and more muddy, but Tesla was still in the water. Fish in troubled waters, this must be the fans to buy breakfast for them, moved, tears filled their eyes. Tesla’s hearts were warm, and their stomachs were warm. Look at the fresh cage. I guess irresponsibly. After a few months, Tesla will issue a statement: Thank you fans for your love, thank you fans for your feedback, our employees have gained weight, please do not continue to vote! Tesla fans buy breakfast for employees

yahoo898
5 months ago

Classic public relations case.
Tesla didn’t even think about whether the company’s official WeChat account was used to speak to the public (99% of non-car owners), to car owners, or to brand fans.
If this is posted with the personal account of the “Tesla Owners Club” or an executive, there is no problem.
It was posted on Tesla’s official WeChat account, and also “less ice, three-point sugar” and “Remarks: Remarks:”
Dip more or less.

leexin
5 months ago

Is self-directed and self-acting really interesting? Is this Tesla owner a roundworm in your stomach? Even Shaobing, less sugar/no sugar can be ordered so clearly and plainly? It was so embarrassing that I pulled out three rooms and one hall. What does the owner want to ask employees to order takeout and load? Do you think the majority of the Internet is friendly and cheating? I really keep refreshing my horizons, and I have nothing but gratitude for Tesla. Regarding Tesla’s response late at night, netizens call it the underworld response, American time… But this late-night post is actually a kind of public relations. Our social psychology teacher often tells us a model of public relations posted late at night: in the early morning, Wang Baoqiang published a divorce statement on Weibo. In the statement, Wang Baoqiang claimed that Ma Rong had an improper relationship with his agent Song Zhe. The two broke emotionally. Because Wang Baoqiang was betrayed by the two closest people, netizens were angry and stood in line with Wang Baoqiang. This statement is actually somewhat flawed, but because people’s psychological resources are basically consumed during the day in the early hours of the morning, there is no way to think too much. Everyone chooses to follow their feelings, stand in line, and denounce Ma Rong. When Ma Rong made another statement the next morning, it was too late. When we got up in the morning, everyone’s mental resources were at their peak, and the brain was running fast. People could immediately see that Ma Rong’s statement was wrong. Of course, Wang Baoqiang’s public relations success is also related to other factors, and this is just one of them. To sum up, in the middle of the night, people’s mental resources are exhausted and it is difficult to think deeply. In the morning, because people slept, their mental resources are at their peak, and their brains run faster, and many loopholes can be found. Therefore, conducting public relations late at night is actually a clever way. But Tesla is still a failed PR essay. When technically-savvy companies resolve professional disputes, they use the style of a fan circle to express them, hoping to impress the majority of netizens. I very much doubt that Tesla’s crisis PR was transferred from the star’s team. Otherwise, why is it so strong? This PR article is not true. Tesla’s PR has to learn a bit more, and you can’t just learn to respond to this trick late at night. In addition, I only discuss the public relations of Tesla’s late-night milk tea. Other matters of Tesla have nothing to do with this answer.

greatword
5 months ago

Fan: Brother is not wrong, why do you have to kill brother! Brother: I’m sorry, but I didn’t do it well. Fans: My brother apologized, what else do you want, let’s comfort my brother and buy him milk tea. Tesla’s operation is really fascinating to the extreme. Whether it’s posting in the middle of the night or maintaining the brand and user’s mood, this is a unique expression of the rice circle culture. Is the overall atmosphere of Tesla company that of the rice circle culture? ? If this is the case, it is no wonder that there will be various articles like this. But your Tesla is not a star, but a company. Such behavior will only make everyone annoy you more and more. Really, let’s just fire the public relations team for substitutions. I can’t tell the point at all. Zhihu can find a few Vs to write better than him. Or you can ask me, it’s cheaper.

loveyou
5 months ago

Take a look, Tesla does not just apologize to a certain car owner, but to the car owners. This shows that the entire product line is likely to be problematic. Didn’t compromise before being stiff? Now the face slap is too fast! If it weren’t for the official media to speak out, where is your confidence in not compromising? Will your Tesla come out late at night to apologize? Can pull it down, you wish the owner disappeared! Tesla’s previous late-night apology is as follows: Dear customers, netizens and friends in the media: We apologize for failing to solve the problem of the car owner in time. Today we listen to all kinds of voices from the media and the Internet as seriously as before. Tesla is grateful to all car owners, netizens and media friends for their trust and tolerance, and actively listens to the opinions and suggestions of customers, netizens and media friends. And criticism. In order to make up for the discomfort of car owners to the greatest extent and the adverse effects on their car experience and life and many other aspects, we are always willing to do our best to actively communicate with car owners, seek solutions with the most sincere attitude, and firmly fulfill our commitment to responsibility to the end. Tesla respects and firmly obeys the decisions of relevant government departments, respects consumers, abides by laws and regulations, and resolutely actively cooperates with all investigations of relevant government departments. To this end, we have set up a special handling team, dedicated to special handling, and strive to meet the demands of car owners and strive to satisfy car owners while complying with laws and regulations. At the same time, we still earnestly hope that car owners can give us the opportunity to find better solutions to the problem, strive to achieve a multi-satisfactory result, and truly protect the rights and interests of consumers. Based on this experience, we will try our best to learn from the lesson, carefully summarize it, and carry out strict self-examination and self-correction while cooperating with the investigation of relevant government departments, and sort out our own unreasonable problems and service processes that do not meet service standards. And rectify and reform, and strive to achieve immediate inspection and reform, immediate inspection and reform, so as to respect consumers and respect the market. We will continue to listen to customer feedback, continue to optimize customer experience, and continue to serve every customer well. I once again apologize to the owner and thank you for your tolerance and understanding. There is a sentence: I apologize to the owner again and thank you for your tolerance and understanding. Tolerant understands you, who understands the majority of car owners who cannot brake while driving? People’s wealth and life are only worthy of your tolerance and understanding? Maybe. It’s time to go back to your United States to fool the people on your side. Don’t come to us to harm people.

strongman
5 months ago

A few months ago, my predecessor was preparing to change to a new energy electric car. I have been watching it. It looks like the choice between Tesla and BMW i3. Because Tesla is so lively these days, I hesitate to follow the trend. Get on the new energy vehicle. Therefore, Musk still has to spend some money to do public relations or something. Without a budget, it is basically difficult to produce results efficiently. In the end, it will be hammered on the ground by others. In the post-modern era of the Internet, the media is important. It is reasonable to say that Musk also understands this. Maybe he is too confident? I feel that I can cover the world by myself. I was still very optimistic about Tesla, but Tian Tian said that she couldn’t stand the girlfriends around her ex. It is said that her girlfriend also ordered one. Because of this, I haven’t even mentioned the car. I estimate that the impact of these news can be quickly reflected in the sales data. Musk probably feels a little bit after seeing this data, so there is this late long article. Still speaking, the budget is insufficient and it is not sincere, and it may not be able to achieve the effect. You can see that this story has been singled out with so many loopholes, it is obviously too amateurish.

stockin
5 months ago

Brainwashing fans can only be called MLM writing ten thousand letters to openly cheer up, which is about to become a cult. When Tesla emerged, it took advantage of the increasingly radical east wind of political correctness in Europe and America. Heart to help your products. This is the hero of the times, and Tesla’s ability is understandable, but if you really think of yourself as a superior moral god, you will be complacent with your own routines and voices of doubts. My hard-core fans cheer up and show off their impressive prestige to consumers. That is to die. Today’s Tesla is really like the beautiful country that brainwashed the world to the end, even if I believed it, I couldn’t extricate myself from it.

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